3PL (Third-party logistics) providers can be used by e-commerce companies to effectively manage supply and order. If you are using the traditional warehouse management system to manage your orders and supplies, it will take days or even weeks to manage everything, which will increase the wait time to the maximum. But in the present world, customers do not want to wait for their orders for days or weeks, they are looking to get their order in two to three days or less, and they want to be able to track their package. And if you are still using the traditional method at the present, you will not be able to manage the orders and the customers will not be satisfied. You can incorporate 3PL Technology in your e-commerce business, to better manage orders, supply, and keep the customers satisfied.
What Is 3PL?
With a technology-focused 3PL, you can streamline order and shipping to keep the customers satisfied. This is great for your e-commerce company because you can better manage your order and supply to the customers. Along with this benefit, most of the 3PL service providers also offer inventory warehousing, picking, packing, shipping, and value-added services. It can also provide a real-time update on the order process so that both the seller and the buyer can get to see the complete cycle of the order fulfillment process.
The Many Benefits That Comes With 3PL:
It Can Help Save Time: It can help you save time as you do not have to manually enter and send the orders. This software will notify as soon as a new order comes in, and it will provide real-time information on all the orders, as it goes through the process of packing, and shipping, the customers can easily track the process. When you integrate this software, all the processes will be automated, which will save time for the e-commerce company.
It Can Help Reduce the Fulfillment Cost: Another benefit is that it can also help you save costs. Depending on the size and the volume of the cost, 3PL can provide discounted shipping rates, and another way to cut down the cost is cutting down on the distance for the package to travel. However, to do this you need to split your supplies into different fulfillment centers so that the items will be shipped from the location nearest to the customer.
You Can Make Data-Driven Decisions: Since you can get real-time data and insight from this software, you can make decisions based on these data collected. The suppliers can get data on the revenue of the order, sales, quantity of the order, and fulfillment time, and based on this information collected, the companies can make a better informed and more effective decision which will be beneficial for the company.
It Will Help You Avoid Making Errors: If all the tasks are done manually, there can be errors and even the slightest error can cause a huge problem. When errors occur, they can lead to exchanges, replacement, and returns, all these processes can be time-consuming and can leave the customers feeling frustrated. And when you integrate a technology-based 3PL, it can reduce human error, thus, making the process more effective for every party involved.
You Can ALso Improve Customer Service: In the current scenario of the e-commerce business or just any business, it is essential to keep the customers happy and satisfied. Perhaps, it is one of the most important parts of the business. And when you can streamline the order process, the sellers can get a complete picture of the process so that they can work to improve their services to keep the customers satisfied. They can be more transparent and can answer any queries related to the services.
When you implement 3PL technology into your e-commerce business, many benefits come with it, you can save more time, cost, and reduce errors while keeping the customers satisfied.